Initial findings from this three year study that started in 2009 are:
- Not dramatic differences between Gen Y students and other age groups
- Indications that –Gen Y students slightly less likely to turn to library staff (especially subject librarians) for help
- Gen Y more likely to rely on supervisors for recommendations on research resources and technology support
- Gen Y more likely to turn to other students for help and support using technology
Other findings are:
Gen Y students are
- Conservative and risk averse in research behaviour e.g. choice of information sources, awareness of the need for authority and authenticity
- Embrace technology readily and use it intuitively BUT
- Sceptical about the inherent merits of technology and do not equate ease of access with quality of resources
Gen Y students are willing to put in effort to learn to use new tools if the following factors are evident:
- tools complement, not challenge ways of working (essentially traditional and guided by their supervisors);
- pay back for effort is clear in terms of their research;
- support in adopting new applications is readily available, especially from peers or supervisors
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